Use case of

Kiami

tag
Machinery & Components [MC] including Industrial Automation
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High level customers
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What Challenges are you solving in this industry

  • Improving Availability and Reducing downtime (i.e predictive maintenance reliability) [PM]

  • Improving Process Productivity/Yield - Asset/Process performance management [APY]

  • Improving Quality (inspection process control) [QI]

Description of solution

Kiami helps companies in the machinery and components industries with smart troubleshooting, knowledge management, and maintenance software. The platform helps teams to repair failures in engineering, maintenance, services, and operations much faster, and collaborate technical knowledge, experience, and best practices across the company.

The platform combines knowledge and best practices across the entire supply chain. Non-technical teams are able to fix failures themselves by using Kiami’s virtual expert while reducing calls to technical experts. Technical teams are able to fix complex failures much faster while reducing machinery parts annual costs.

The system incorporates technical teams’ accumulated knowledge and experience, advanced learning algorithms, decision trees, and powerful big-data analytics.

The technical knowledge base, best practices, and know-how are preserved and shared across the company, helping to reduce the learning curve of new employees and preserving the expert experience of employees before they retire or otherwise leave the company.

VALUE

Kiami helps technical teams to fix equipment, process, and product failures much faster. Downtimes are reduced by up to 70% and the annual cost of parts by up to 20%. Support calls are reduced by up to 50%

What is the value you bring to your customers?

Kiami helps technical teams to fix equipment, process, and product failures much faster. Downtimes are reduced by up to 70% and the annual cost of parts by up to 20%. Support calls are reduced by up to 50%.

BENEFITS

Kiami solution offers the following key benefits in the machinery and components vertical:

· Faster and more efficient failures’ troubleshooting process thus cutting downtimes, materials waste, poor-quality, and returning failures by up to 70%.
· Highly effective technical knowledge and best-practices collaboration among the technical team members, thus preserving experienced employees’ “know-how” before leaving the company.
· Shorter and more effective new employees’ training and qualification process.
· Improved team members’ professionalism.
CASE STUDY: PALZIV

Palziv is an international manufacturer of cross-linked, closed-cell polyethylene foams, providing R&D and production solutions with complete logistics support and customer service to markets in North America, Europe, and Asia.

Experienced engineers and technicians are responsible for the maintenance activities and failures’ troubleshooting in Palziv’s manufacturing sites.

TESTIMONIAL

“Since FastTroubleshoot was implemented, it is much easier to fix failures. Failures’ repairs do not tend to complicate any more, and the repair time is usually shorter. The implementation process was a wonderful process that made our team more professional and much more collaborative.”

-Elon Shaked, PalziV Maintenance Manager

Time to implementation

4 weeks